Help Desk
Just call us and we will address your technical problems with as little disruption to your business as possible.
Network Maintenance
We perform regular maintenance to ensure that your network is running at peak performance. We also perform proactive maintenance to prevent glitches, stopping them before they negatively impact your network. This includes addressing security issues, performing patch management and managing critical software updates..
Data Backup & Recovery
We make sure all your backup systems are working properly to ensure continuity of operations and quick recovery in the event of a system outage.
Remote Support
Remote access provides instant access to your network components including desktops, servers and other network hardware for immediate troubleshooting and support. You won’t have to wait for us to come to you, saving you time and getting issues resolved faster.
Network Monitoring
Our server and network monitoring service provides the peace of mind in knowing that your network is being monitored 24 x 7 and minor issues are being addressed before they become big problems.
- 24 x7 monitoring of your server, network devices and desktops
- Notification of possible network failures and issue resolution
- Patch management and updates
- Proactive steps to improve uptime and prevent failures
- Immediately alert you of loss of connectivity or network failures
- Keep your network running at maximum speed and efficiency.
SPAM/Email/Virus Protection
We take all necessary steps to protect your network from harmful SPAM and mail-borne viruses. Network Masters has the technical expertise to install spam/virus protection that works, ensuring the security and efficiency of your network. We employ a variety of effective solutions to wipe out spam/virus and junk mail before they clog your system.
Emergency On-Site Support
When we can’t address issues remotely, we will come to you. We understand how stressful technical issues can be and we make every effort to solve problems quickly and effectively to keep your network up and running.
Hardware / Software
We take care of juggling all your hardware and software updates, licenses and warrantees to make sure they are kept current.